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Frequently Asked Questions

Frequently Asked Questions

General Community

Yes! We are a pet-friendly apartment community in West Ashley, SC designed with your four-legged companions in mind. Residents can enjoy abundant greenspace and natural areas perfect for walks, playtime, and fresh air.

Ashley Lakehouse offers 1 & 2-Bedroom Apartments in West Ashley Charleston, SC ranging between 724 and 937 square feet in size. Each home features full-size washers & dryers in-unit for added convenience, along with thoughtfully designed interiors that include wood-burning fireplaces and spacious walk-in closets.

Tours & Applications

We'd love to show you around! In-person tours are available during leasing office hours, and you can also explore the community anytime with an online virtual tour available on our website.

You can apply online through the Ashley Lakehouse website by selecting your preferred apartment home and completing the application.

Applicants must provide recent paycheck stubs or bank statements as proof of income. Household income should be at least three times the monthly rent to qualify.

Yes, renter's insurance is required for all residents.

Ashley Lakehouse does not participate in these programs at this time.

Move-in and application fees are required. Contact our leasing office to learn more.

While dedicated move-in assistance services are not currently offered, our team is happy to answer any questions and help make your move as smooth as possible.

Short-term rentals are not currently offered.

Ye Yes! Periodically, we offer move-in specials and promotional pricing, and our leasing team is the best resource for the most current availability and offers. Reach out to us through our website or give us a call to learn what is available for your move-in timeline.

Additional Fees and Payments

Utilities are billed separately from your monthly rent.

Rent can be paid conveniently through the resident portal.

Additional fees may apply. Contact our leasing office to learn more.

Security deposit refunds are typically processed within 30 days after move-out.

Parking

Open parking is available throughout the community. Parking is not assigned, and no parking permit is required.

Guest parking is available to make visiting easy for your friends and family.

EV charging stations are not currently available.

Pets

A non-refundable pet fee applies, along with a monthly pet rent fee per pet. Contact our team to learn more!

Breed restrictions apply. Please contact the leasing office for a complete list of restricted breeds.

The community features an on-site dog park where residents and their pets can enjoy time outdoors.

Amenities and Facilities

Our community apartments for rent in West Ashley, SC is packed with comforts designed to make life fun, convenient, and relaxing. Browse our community amenities and apartment features.

Yes, every apartment home includes in-unit laundry for added convenience.

Bike storage is available for residents.

Packages are delivered directly to your apartment door for added convenience.

Yes, wheelchair-accessible apartment homes are available. We encourage prospective residents with specific accessibility needs to contact the leasing office so the team can help identify the best available housing options.

Furnished apartments are not available at this time.

Community Lifestyle

Yes! Ashley Lakehouse hosts resident events throughout the year.

Quiet hours are observed daily from 10:00 PM to 6:00 AM to help maintain a peaceful living environment.

If you experience a noise concern, please contact the local police department and notify the leasing office.

Smoking is not permitted inside apartment homes.

Location

The closest airport is Charleston International Airport (CHS), located approximately 20 to 25 minutes from Ashley Lakehouse.

Ashley Lakehouse is conveniently located in West Ashley, providing easy access to some of the Charleston area's most popular destinations. Residents can shop at Citadel Mall and West Ashley Shoppes, dine at local favorites like Home Team BBQ, Mex 1 Coastal Cantina, and Early Bird Diner, or spend time outdoors at Charles Towne Landing State Historic Site, West Ashley Greenway, and the beautiful gardens at Magnolia Plantation and Gardens. Historic Downtown Charleston and its waterfront attractions are also just a short drive away. Check out our neighborhood page to view all that is around our community.

Ashley Lakehouse is served by the Charleston County School District.

Public transportation is available nearby through the Charleston Area Regional Transportation Authority (CARTA) bus system.

Current Leases & Residency

Lease renewals can be completed conveniently through the resident portal.

A 60-day written notice to vacate is required before moving out.

Residents must provide a 60-day written notice to vacate and schedule a move-out inspection with the leasing office on or before their move-out date.

Subleasing is not permitted at this community.

If you need to end your lease early, a 60-day written notice to vacate and an applicable early termination fee are required. Please contact the leasing office for complete details.

Maintenance

Maintenance requests can be submitted conveniently through the resident portal.

Maintenance requests are typically addressed within 24 to 48 hours, depending on the priority of the request.

Didn't find an answer?

Our team is always ready to answer your questions.